FAQs

We are open 24 hours, 7 days a week.

We have a number of images on our website which will give you a good idea of the quality of our gym, but please feel free to drop in and see us. You can show yourself around or we can give you a tour of the club – it’s up to you! At NRG there is no hard sell, no lengthy forms to fill in or sales people who won’t give you the prices when you ask.

You are not contractually tied to us for any specific period of time. You can cancel your membership at any time. Just give us 30 days notice and we will do the rest.

Our entire joining process is completed online on this website. Please click here to join.

Our entire joining process is completed online on this website. Please click here to join.

  • A friendly smile from our team when you visit the club
  • Brightly lit and secure workout spaces
  • Great equipment
  • Featured workout zones to help you exercise easily
  • Shower and toilet facilities
  • Qualified personal trainers (if you need them!)
  • Chill out areas with comfy seating
  • Lockers, but please bring your own padlock. Though they’ll be available for purchase in our vending machines should you forget
  • Carefully selected and affordable nutritional drinks which are great after an “NRG” workout
  • Towels and other items to buy should you need them

We offer a host of classes which are led by some of the best instructors. Our classes include Spin, Abs, HIT, NRG Burn, Pilates and Yoga to name a few.

Yes, we have great personal trainers with extra special skills to help you with any area you need a little extra guidance and they come with bags of personality! Sessions can be booked at reception at an additional cost and can be taken one-on-one or one-to-many, it’s up to you!

The first payment will taken immediately on joining.

The next payment will be a direct debit one month after joining.

If you join during a pre-sell of a new site, your first payment is taken immediately to secure your Founder Membership. The next payment being a month after opening.

Members are kindly requested to ensure that you have adequate funds in your account for the monthly membership direct debit. Inadequate funds in your account will result an administration charge by Harlands (our direct debit collection partner)

If you need help, don’t be shy to ask! We are here for you. All members, if requested, will receive a 30 minute group equipment orientation session which is designed to help get you started. You can book this when joining or through the club itself.

If you are new to the gym and want a personalised programme designed, we would recommend you book an introductory session with one of our excellent personal trainers.

Please remember your membership card, a padlock, sweat towel and a bottle of water to stay hydrated. Should you forget any of the above we can sort you out at the club. We have computer terminals to retrieve your membership number and vending machines for everything else.

Preferably something comfy! Light, breathable clothes are recommended and leave a little room to move in! Men, please cover your bare chests by wearing a T-shirt. Also wear only closed shoes such as cross-trainers or running shoes.

Yes, we play music in the gym. You can also follow the news on the television while using some of the cardio equipment.

All member information is treated with the utmost care and is encrypted before we send it to the server and backed up daily.

Please don’t worry. Unlike other affordable gyms, our gyms are always staffed throughout the day and we will have a high supervisory presence. We also operate a pin entry system to access the gym. Under no circumstances can your pin be shared. Furthermore, the gym is monitored by CCTV to provide further peace of mind to members.

Sure – please feel free to take up a single day’s membership in the Join Us section on our homepage. Single day memberships will be available when the clubs have opened.

We want to ensure all our members receive the same great customer service. However, if you feel that the gym is not for you then members can provide 30 days notice to cancel their membership via email to your club stating your name, membership details and reason for leaving – you will then receive an email to complete the cancellation.

Anything we haven’t answered just ask us!

My First Visit

This unique pin access code is for your use only and must not be distributed or shared with anyone else. For the safety of our members, anyone found to have shared their unique pin will have their membership cancelled. Offenders found using a paying member’s pin will receive an on the spot fine of £7. We take the safety of our members seriously and have 24/7 CCTV security at each of our sites.

Sure.

For Gravesend, please Click here to book your day pass now.

For Watford, please Click here to book your day pass now.

Yes this available from our fully qualified Level 3 personal trainers. Please visit us in-gym or email us at  for more information and special offers on personal training packages.

Please come down to the gym and visit us to arrange a time for your induction.

Yes there is disabled access in all of our gyms.

There will always be a member of staff on-hand to assist with any queries or assistance you may require.
Preferably something comfy, light and breathable is recommended and leave a little room to move in! Men, please cover your bare chests by wearing a T-shirt. Also wear only closed shoes such as cross-trainers or running shoes. Members need to ensure the correct clothing is worn to prevent and protect from injuries.
Yes, we play music in all our gyms.
Please remember your pin number which has been assigned to you only, a padlock for the lockers, sweat towel and a bottle of water to stay hydrated. Should you forget any of the above we can sort you out at the club.

Once you have signed up, you will be emailed your pin number for access to the gym. Pop down to the gym and our freindly staff will provide you with an induction if you require one to get you NRGised!

Equipment and Facilities

Please don’t worry. Unlike other affordable gyms, our gyms are always staffed and we will have a high supervisory presence. We also operate a pin entry entry system to access the gym. Under no circumstances can membership pin numbers be shared as a photo is directly linked to each member upon entry and displayed. Furthermore the gym is monitored by CCTV to provide further peace of mind to members.

Please see each gym page for where the nearest car parking is.

Yes we have changing rooms which are clearly signposted.
NRG GYM’s focus is to provide a great value gym and have decided to focus on providing a great gym without the extra costs at a low price.
Scroll to Top