Gym Reopening Information & FAQs

NRG GYMS ARE BACK OPEN!

Whether you’re an existing member or looking to join one of our gyms when we re-open, the following information should answer any questions you have.

AS AN EXISTING MEMBER, WHAT’S HAPPENED TO MY MEMBERSHIP?

From this time, if you are currently a member, your membership will be automatically frozen, with a guarantee that no further payments will be taken until the gyms re-open.

I AM NOT A MEMBER YET. CAN I NOW JOIN?

Yes you can! We’re also currently running an exclusive offer which means if you register now you’ll pay from just £9.99 for the first month. Simply join online and your membership will start on the same day.

What are the gyms' opening hours?

NRG GYMS are now back and running 24 hours a day!

Will I Have to book a slot to visit the gym?

You do not need to book a time slot to use the gym, but all members must use the pin entry system to gain access, as this is essential for us to know the capacity.

There is also no time cap on the time you spend in the gym. We believe the gyms are big enough to ensure everyone that wants to train can, while we will continue to monitor usage levels to ensure we are adhering to the government’s guidelines.

What do I do if I have forgotten my pin number?

If you have forgotten your pin number, you can email your respective gym in advance of opening and they will send this to you. 

If you arrive and you do not know your pin number, you can request assistance at the front entrance and a member of the team will be able to share with you your pin number so you can gain entry. 

Will i be required to wear a mask whilst using the gym?

Masks are not be a requirement to wear in NRG GYMS.

WHAT CHANGES WILL I NOTICE IN THE GYM?

We have tried to keep the changes to the gyms to a minimum whilst ensuring that in every area of the gym, we meet the latest government guidelines to ensure you can train safely.

This means that some equipment will be out of use to help maintain appropriate social distancing. Punch bags will be available to use but you must use your own boxing gloves. ‘One on one’ pad work will not be permitted until further notice.

DO I NEED TO DO ANYTHING DIFFERENTLY WHEN TRAINING IN THE GYM?

Our main requests are to maintain social distancing at all times, to clean your hands regularly and/or use hand sanitiser throughout your workout and to clean all equipment (including weights, functional equipment and mats) after use, using the materials provided in each zone.

Water fountains are in use but only to fill up your own water bottle. Alternatively, vending machines are available and cleaned regularly allowing you access to bottled water.

We will also ask all our members that feel ill, have a fever or any other potential COVID-19 symptoms to stay at home and maintain appropriate social distancing and self-isolation.

WILL THE CHANGING ROOMS BE OPEN?

The changing rooms including showers will are available, but we would ask that you limit the use of these and we encourage you to come to the gym changed and ready to train if possible. If you can’t then the changing rooms remain open for use and will be cleaned regularly by our team.

In accordance with the government’s roadmap, saunas are scheduled to reopen on 17th May. As we hear any more information on this, we will update you.

ARE GROUP EXERCISE CLASSES RUNNING?

Classes are scheduled to return on 17th May based on the government’s roadmap. New timetables will be available via your gym’s specific webpage.

When we do resume with our classes, capacities will be reduced to maintain social distancing so please book early via the app to avoid disappointment.

ARE THE MMA GYMS AT NRG GYM WATFORD AND LEWISHAM OPEN?

The re-opening of these areas will correspond to the UK government’s roadmap. If you have any specific questions, please contact the gym directly.

I AM UNSURE / UNABLE TO COME BACK TO THE GYM YET. CAN MY MEMBERSHIP STAY FROZEN?

Yes it can. We know that for some members the timing to re-join won’t be right just now and so we are happy to continue to keep any existing gym membership frozen. Just email your gym directly and they will be able to assist with this request. Click here to contact the gyms by email.  

WHO DO I CONTACT IF I HAVE A QUESTION ABOUT RE-OPENING?

Just email your individual gym or message your gym on social media and we will aim to get back to you as soon as we can.

The above plans are subject to change based on the latest advice and instructions from the UK government and Public Health England.

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